Contact Us

Please email us if you have any questions about your application.

info@collegetraining.org

Troubleshooting

I have joined the meeting, but I can’t hear anything:

Make sure you join using your device's audio
Try exiting and rejoining the zoom call
Restart your device and rejoin the zoom call
Reinstall zoom

My audio is poor or choppy:

Try rejoining the zoom call
Stop your webcam video to improve internet connection
Quit other applications that are using internet bandwidth

My microphone isn’t working:

Make sure that you join with your device's audio
Make sure that you are unmuted
Test your microphone in your zoom settings
Try a different microphone

Still not working?